Frequently Asked Questions
Help! I haven't received my video office session link yet after scheduling our appointment.
After scheduling the appointment, you will receive an email offering access to your client portal with intake documents. I recommend searching your email for the client portal invite. That enables the ability for the video session link and appointment reminders to be sent to you. This is for HIPAA compliance.
Click here for your Complete Guide to the Client Portal.
Topics Covered:
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Getting Started
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Secure Messaging
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How to Request Appointment
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How to Pay your Bills
Do you offer sessions virtually as well as in-person?
I am now a virtual-only provider! As a provider with 10+ years of experience, I have found no issues connecting with my patients through the virtual platform while maintaining exceptional quality of care.
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Telehealth offers many benefits including:
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access to care
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easy scheduling and increased flexibility
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unique interventions utilizing technology
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tools are developed in session and shared with you so you may have access to them outside of session -when you need it most
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exposure interventions in your own environment
When will I receive my Superbill?
Superbills are available in your client portal on the 10th of each month.
Will insurance reimburse the Recovery Record Add-On service?
Recovery Record is not a billable service by insurance.